Support

When do I need to join by?

You may join a contest up until one hour before the last Monday Night game’s start time, but in that case you will only have two teams to choose from the first week.  The cutoff for Week 1 contest entry this year 2019 is 9:20 pm Eastern time.

What is the pick deadline?

Pick cutoff occurs 30 minutes before the scheduled start time of a game.  You can always edit your pick after making it, as long as the pick cutoff for the original pick has not passed and the pick cutoff for the team you are switching to has not passed.  We suggest you make a pick early in the week, and you can always edit it later on if you like.

Do TIES win or lose?

If the team you selected wins its game outright, you proceed to the next week. If the team you selected loses its game or ties, your entry is eliminated from the contest.

A TIE game result is counted as a loss for both teams.  If you selected a team from the game that tied, your entry will be eliminated from the contest.

The games are over but I can’t pick for next week yet. Why?

Games become open for picking at approximately 5am Eastern time each Tuesday of the NFL regular season.

I forgot to make my pick this week. What happens?

Unfortunately your entry will incur a loss and be eliminated (unless every other surviving entry also loses that NFL week, in which case the contest would be over and your entry would split the prize pool evenly with the other winning entries).  We suggest you make a pick early in the week, and you can always edit it later on if you like.

Are point spreads used?

No point spreads are used in our Survivor contest.  Games are graded “straight up” with no spreads.

I’m not near my computer now. Can I call in or email you my pick?

No.  We only accept entries made by you on our website.  If you are not near a computer you can make your pick on our website via your phone browser.  We do not accept email picks.  We do not accept call-in picks.  Customer service staff have no method of making your pick for you, and cannot do so if asked.

I’m eliminated already! Can I enter again?

You can certainly enter one of our second-chance contests which should begin in week 4 or 5 of the NFL season, so keep on the lookout for those!  You cannot, however, re-enter a contest that you have been eliminated from.

My selection this week had their game postponed. What happens?

If a game is canceled or postponed for any reason and the game is not officially completed before 3am Eastern time on Tuesday of the current NFL week, both teams scheduled to play in that game will be graded as losers. If you selected either of those teams your entry will be eliminated from the contest.  Remember you can edit your pick if you suspect or hear that a game may be postponed or canceled.

I did not get an email reminder to make my pick. Why?

At this time, our Survivor game does not send out any email reminders or updates.  It is the customer’s responsibility to access the site and make their selections for their surviving entries each week of the contest.  Email reminders may be a future feature of the contests.

How do I win?

Your goal is to pick a winning team each week and be the last entry to survive the contest without a loss.  There are several prize-winning scenarios:

a) If your entry is the sole remaining (no losses) entry after any NFL week is completed and graded, you win the entire prize pool.

b) If your entry is among a group of remaining (no losses) entries after NFL week 17 is completed and graded, you split the prize pool evenly with the other surviving entries.

c) If every remaining entry is eliminated in the same NFL week along with yours, you split the prize pool evenly with those entries.

How to Play – Official Rules

SURVIVOR:  HOW TO PLAY / OFFICIAL RULES 2019

Survivor Basics

• Choose a contest from the Survivor main lobby page and click [JOIN].
• You may join a contest up until one hour before the last Monday Night game’s start time, but in that case you will only have two teams to choose from the first week.  The cutoff for Week 1 contest entry this year 2019 is 9:20 pm Eastern time.
• Each week, starting the first week of the contest, you must select one team that will win their game outright; point spread is irrelevant.
• If the team you selected wins its game outright, you proceed to the next week. If the team you selected loses its game or ties, your entry is eliminated from the contest.
• A TIE game result is counted as a loss for both teams.  If you selected a team from the game that tied, your entry will be eliminated from the contest.
• Once you select a team, you will not be able to select that team again for the rest of the season.

How to win

Your goal is to pick a winning team each week and be the last entry to survive the contest without a loss.  There are several prize-winning scenarios:

1. a) If your entry is the sole remaining (no losses) entry after any NFL week is completed and graded, you win the entire prize pool.
2. b) If your entry is among a group of remaining (no losses) entries after NFL week 17 is completed and graded, you split the prize pool evenly with the other surviving entries.
3. c) If every remaining entry is eliminated in the same NFL week along with yours, you split the prize pool evenly with those entries.

Game results

A team must win outright (no point spreads) in an officially completed game to be considered a win.  A tied, officially completed game is considered a loss for both teams in our Survivor contests.

• If a game is canceled or postponed for any reason and the game is not officially completed before 3am Eastern time on Tuesday of the current NFL week, both teams scheduled to play in that game will be graded as losers. If you selected either of those teams your entry will be eliminated from the contest.
• If the NFL season is canceled at any point, all entries still alive going into the week where the cancelation occurred shall split the prize pool evenly.
• This contest can be modified at any time.  Management decision is final.

Registration & Eligibility

• Choose a contest from the Survivor lobby and click [JOIN] or [JOIN AGAIN] if you have already entered and want to enter again.
• Some contests allow only one entry per customer, some allow multiple or even unlimited entries.  This is specified on the contest lobby page.
• Free / Bonus money balance may not be used to enter a contest.
• Once you enter a contest you will have an opportunity to make your first team pick.  You may make the pick right away or wait until later to make your pick.  You can always edit your pick up until 30 mins before scheduled game start.
• Some Survivor contests start in a different week than week 1 of the season.  These contests will be specially marked in the lobby as “Second chance” contests.  They play and pay the same way as contests that start in week 1.
• Week 17 of the NFL regular season is the final week of all Survivor contests, the contests do not extend into the NFL playoffs.
• You cannot make a team “nickname” for your entries.  Your entries will be identified by your username followed by an auto-generated entry ID#.
• Only eligible, registered users of Topbet.com may join survivor contests.  Customers who make entries must meet general eligibility requirements outlined in the website Terms and Conditions page.
• Entries made from customers who do not meet eligibility requirements are not eligible to win or withdraw contest prize winnings.
• Any and all winnings are subject to Topbet.com withdrawal policies and restrictions.

Submitting Picks

• When you join a contest, you will be taken to the Make Picks page for that entry and can click on a team to pick. Remember to click the SAVE button.  You can make your pick later on if you like, but we suggest you put an initial pick in early in case you forget later on.
• To make or edit a pick for your entry(ies), go to the Survivor main webpage by clicking Survivor from the left-side sports menu or the Survivor item on the top menu bar of the site.
• On the main page you will see a list of contests. Contests you have entries in will have a VIEW ENTRIES button.  Click VIEW ENTRIES, then click the MAKE PICK button to make or edit your pick.
• On the Make Pick page, simply click on the team you wish to select, and click the SAVE button on the page. If you don’t SAVE your pick, it will not register and you will have no pick for the week until you make and save a pick.  If you had previously made and saved a pick for the week you will still have that pick in action if you didn’t save the new pick.
• Some selections may be displayed in gray color and be unclickable. You cannot select any of these gray / disabled teams.  Teams will be disabled from selecting if your entry already picked that team in a previous week, or if that game’s cutoff time for selecting has passed.  Cutoff occurs 30 mins prior to each game’s scheduled start time.
• Teams are marked as HOME and AWAY. Please keep in mind some games are played at sites other than a HOME team’s home stadium.  Sometimes games are played in London or Mexico or other venues.  The actual location of the game site is not indicated on the picks page.  We use NFL designations for HOME and AWAY teams only.
• Once your pick has been submitted, a confirmation will appear on your screen informing you that your entry was submitted successfully.
• If you have additional entries in the contest, or in other contests, you will have to make a pick for each of those entries separately.  There is no way to make one selection and “export it” to another entry.
• You cannot make picks weeks in advance.  You may pick for the current / upcoming NFL week only.
• Only one selection is required for each week per entry.  You will never need to select more than one team per week.

Standings Page

• You may click the CHECK STANDINGS button next to your entry in a contest to see the contest standings.
• On this page you will find a list of all entries in the contest, as well as information on how many entries are surviving and how many have been eliminated for the contest.
• Next to each entryname you will find the team that was selected for every previous NFL week in a pick log, with winning selections marked in green and losing or tied (loss) selections marked in red.
• The page indicates in separate sections the entries which are still alive, and which entries have been eliminated.
• When a contest is completed, results and payouts will be published on the standings page of that contest.
• Payouts to winning entries are made automatically by the contest system at the end of each contest, paid to the real money balance of the customer account that made the entry.  You do not need to contact Topbet to request payout.